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OUR MISSION
Our mission is simple and clear. We want to provide the best to our clients in every service they require. We strive to provide a high-quality, sustainable, eco-friendly, and personalized adventure experience to our clients in every way possible.
We continuously work on the improvements of our service as we always believe that there is always room for improvement and making things better for our client’s satisfaction. We do not just want to be a service provider or facilitator but real friends for our clients throughout their trip.
Mountain Tours and Travels continuously aim for clients’ satisfaction by providing them with Tailor-made services and trips customized with close attention and care. We wanted to show the beauty of the Himalayas to our clients by providing them with windows of opportunity. We love giving time to our clients and giving them in-depth information on their trips.
Mountain Tours and Travels also aims for the upliftment of the local community side by side. We continuously work towards the involvement of as many local staffs as possible and thereby providing them employment and means of livelihood. Buying vegetables from local farmers, using hotels run by locals, using transports runs by locals are some of the small steps we undertook for encouraging the local community and Farmers. We continuously support the local community and NGOs in rendering special skilled knowledge to adventure enthusiasts and local unemployed youths through training and skill development programs. We always encourage our clients to buy gifts and souvenirs from the local shop and thereby encourage the development of the local handicrafts and handlooms.
To deliver 'WOW' experiences to our clients every time, in every customer touchpoint, by always putting ourselves in our customers' shoes is our primary mission.
OUR VISION
We seek to become the best and most reliable leading Adventure Tour Operators in the Sikkim and Eastern Himalayan region of India in near future.
To be the most trusted and innovative travel management company.
Get recognized for the quality of service and the contribution that we make to the development of our state and country
OUR CORE VALUES
* Honesty
* Team Work
* Services Quality
* Loyalty
* Constructive Spirit
* Respect for Community and Environment
Dearest
Mingma! Julay!namestey! hope you are in good health. Sorry to write you lately. Our trip to Thiland made us busy so we were unable to write you back. Mingma the trekking was well organised and I had a wonderful time with you.. . Ladhak is a wonderful place and your guiding made it much much better. We all are very happy and eager to visit your country sikkim next time.
The way you describe sikkim, it really seems to be a nice place. We will promote for you wherever we go. Thanks for your support when the chips were down..
Convey our regards to Jigmee,Arun and Horse man. Hope we will meet then again.
Harry,Dorris Michael and Gracy
Switzerland 2009
Hello
Max, hope you are doing fine business. We are thankful for your warm guidance and wonderful trekking arrangements in a short time. Mingma the food was excellent. We will return to sikkim with friends and family someday. We would no doubt recommend your company mountain tours and treks to all of our friends who want to visit India and specially sikkim and Darjeeling.
Adam and wanda
Netherland. 2010
Dear
Hi
Mingma, thanks for your mail. We are still in kerela and doing familiarization trip. Its very hot out here.
Mingma your trekking arrangements was good and we had no hesitation in recommending your company. Your guide and cook was very good. We had more than enough varieties of food everyday. We surely hope that you will do well.
Well take care and best of luck
Andrew, Roben and David
Switzerland 2011 feb
Dear
Dear
We are there to help you .
