1. BOOKING AND CANCELLATIONS
All booking for tours, treks, and expeditions must be made by 30% to 50% advance payments and balances completed before the start of the trip. Payments may be made in Indian rupees (INR), Foreign currencies (USD, EURO, etc) by cash and Bank Drafts or online Bank Transfers. Company Bank Account and details will be provided for Advance Deposition.
2. BOOKING AND CANCELLATION
3 months before the start of the trip - 50% of the total trip amount
2 months before the start of the trip - 70% of the total trip amount
1 month before the start of the trip - 100% of the total trip amount
No refund is admissible if the tour is canceled due to civil disturbance, strike, or anything beyond human control. In special cases, we will issue a voucher for the same Trek from our company which will be valid for the next one year from the date of issue. The advance amount is non-refundable.
3. ALTERATION OF ITINERARIES
The agency reserves the right to alter or modify any of its itineraries, in the events of circumstances beyond its control.
4. CHANGE IN THE PRE-BOOKED SERVICE
In case the client requires any changes in the pre-booked service, such changes would be considered as a new service. The cost for the new service is payable separately and mountain tours and treks may not adjust the cost of changed service with the cost of the original service. Such extension or alteration of the original service is subject to both Mountain Tours and Travels and the guests agreeing on the same. In case of any disagreement about Mountain Tours and Travels, commitment is limited to the service already booked. The company will try as much as possible to manage the situation to be friendly and reliable.
5. COST FOR A STANDARD PACKAGE TOURS/TREKS WOULD INCLUDE
(1) Meals for each member of the group as per the meal plan given in the package itinerary. (2) All accommodation on a twin/triple sharing basis in hotels and Camping Tents (3) Sightseeing as per itinerary (4) All transportation to and from NJP / Bagdogra. For each tour and trek normally a specific "cost includes" details is given to the guests
6. PACKAGE TOURS/TREKS DOES NOT INCLUDE
Expenditure incurred on Tips, Telephone, Beverages, Travel Insurance, Laundry, Other expenses of personal nature, and any other expenses not mentioned in 'cost includes' details. For each Trek and Tours normally a specific "cost does not include" details are given to the guests.
7. PLEASE NOTE:
All Mountain Tours and Travels packages are customized on prior information from our guests. Accommodations cannot be altered once booked. However, we will try all our best to manage the best possible! Mountain Tours and Travels will not be responsible for Civil Disturbances, Theft, Accidents, Natural Calamities, and other such incidents beyond human control.
The clients should make their own personal travel insurance and other necessary Insurance. Mountaineering Expeditions and Trekking Rescue by the Helicopters of Indian Air Force and Indian Army are possible only through a bank guarantee. Expedition and trekking teams are advised to deposit security amounts with the Agency.
We can help you with the best Insurance Policy if you prefer!
9. CONDITION OF DROPOUT DURING UTTAREY SINGALILA TREK
If for some reason a participant has to drop out from the trek or tour on any day then mountain tours and travels will make arrangements for his/her return to the nearest campsite or road head. A porter or the assistant will accompany the participant to the nearest campsite or road head. On the Uttarey Singalila Trek, it is at Uttarey or Yuksam, where there is a motorable road however before that one has to stay at each campsite according to the given situation and condition. From Uttarey and Yuksam you will get vehicles to the nearest Airport and Railway Station. We will help to manage and arrange vehicles for you. In case of dropping out of the given trek, transportation and stay cost at any location including Uttarey and Yuksam has to be borne by the participant.
Mingma! Julay!namestey! hope you are in good health. Sorry to write you lately. Our trip to Thiland made us busy so we were unable to write you back. Mingma the trekking was well organised and I had a wonderful time with you.. . Ladhak is a wonderful place and your guiding made it much much better. We all are very happy and eager to visit your country sikkim next time.
The way you describe sikkim, it really seems to be a nice place. We will promote for you wherever we go. Thanks for your support when the chips were down..
Convey our regards to Jigmee,Arun and Horse man. Hope we will meet then again. Harry,Dorris Michael and Gracy Switzerland 2009
Max, hope you are doing fine business. We are thankful for your warm guidance and wonderful trekking arrangements in a short time. Mingma the food was excellent. We will return to sikkim with friends and family someday. We would no doubt recommend your company mountain tours and treks to all of our friends who want to visit India and specially sikkim and Darjeeling. Adam and wanda Netherland. 2010
Mingma, thanks for your mail. We are still in kerela and doing familiarization trip. Its very hot out here. Mingma your trekking arrangements was good and we had no hesitation in recommending your company. Your guide and cook was very good. We had more than enough varieties of food everyday. We surely hope that you will do well.
Well take care and best of luck Andrew, Roben and David Switzerland 2011 feb